Never provide any personal details over the phone, by text message or email to an unsolicited caller.Never share your login details with anyone.Never give an unsolicited caller or contact remote access to your computer.If you get an unexpected call from CommBank you can ask us to use CallerCheck to verify it’s us. We’ll never include a link to login directly from an email or SMS or ask you to share your screen.
Remember, we'll never ask you to transfer funds or reveal your passwords or NetCode. Provide personal details to verify your account activity.Update your account or device with new security features.Purchase a new modem to fix your internet connection.Reset your password after a recent spate of hacks.Any behaviour or attitude like this is a red flag that it’s time to end the interaction.īe especially wary of calls about online banking requests to: The scammer may initially sound professional and knowledgeable about the company or product they’re calling you about, but they could also be overly persistent and claim you’re being unreasonable or even become abusive if you don't do what they ask. Text messages and emails are also used to engage with and trick people. Scammers use a variety of ways to contact victims, including online “pop ups” warning about a virus, telephone calls, and phishing emails.
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